Shipping policy

We ship orders Australia-wide using Australia Post, and offer local pickup from our Newtown store.

Processing Time

Orders are packed and dispatched within 1–2 business days.

Shipping Method

We offer:

  • Standard Shipping (Australia Post)

Tracking information will be emailed once your order is on the way.

Shipping Costs

Shipping costs are calculated at checkout based on order weight and location.

Local Pickup (Free)

Local pickup is available from our store:

Bad Neighbour Records
11 Rutland Street, Newtown VIC 3220

You’ll receive an email when your order is ready to collect.
Pickup hours match our store hours: Monday–Saturday, 8am–3pm.

Please bring your order confirmation when collecting.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@bnrecords.com and we’ll sort it out.